Our primary goal is to provide a safe platform for responsible gambling, where you can enjoy exciting casino games and sports betting. We aim at making the time spent with us an exciting and positive experience, so please remember the following:
- Gambling is meant for entertainment, not a source of income for living;
- Only gamble as much as you can afford to lose;
- Do not try to compensate losses with more, even higher bets;
- Control the time and money you invest in games. Do not replace the time for work, sleep, family and friends, with time, spent gambling.
If you should have any concerns about your gambling habits, please follow the link to the test below to check if they expose you to the risk of developing a gambling addiction:
In order for us to be able to truly help you control your gambling, we offer you the option to manage the deposit and gambling limits yourself. All requests to lower your limits come into effect immediately. Your requests to increase deposit limits come into effect after a 24-hour period. To manage your deposit limits, please click here.
Furthermore, you can self-exclude/take a timeout from our platform for a period of 1 day up to 6 weeks.
After the timeout/self-exclusion period is over, your account will be automatically reactivated. You could self-exclude from our platform permanently. Please note, that it will not be possible to reactivate your account until your chosen period has ended. If you have chosen to self-exclude permanently and want to reactivate your account, please contact us.
Self - exclusion is а commitment not only on the customer’s side but on our side as well. It will not be possible to re-open your account for any reason, and Sesame Online will do all it can to detect and prevent you from opening new accounts.
During the timeouts and self-exclusion periods, you will not be able to deposit or gamble. Also, you will be excluded from our targeted commercial messages.
To set your timeout or self-exclusion period, please click here.