Customer verification is important for us in order to comply with the regulatory requirements and to help ensure the security of accounts. Thus, in addition to the identity verification process called KYC (Know your customer), under certain circumstances and criteria, we might be required by law to perform Enhanced Due Diligence on your account.
If this is required, we will contact you with details on the data and documents necessary for the completion of the Enhanced Due Diligence procedure.
Sesame Online's Legal Requirements
In order to comply with the local legislation and our regulatory requirements, it is of the utmost importance to take the necessary measures to ensure fair and open betting activities not leading or related to any criminal activity and/or causing any harm.
This means that we will require your assistance to confirm your identity and provide relevant proofs that you have sufficient funds to maintain your betting stakes in certain cases. In the event that we require such information, your account in Sesame Online might be restricted until you provide the requested information and documents to perform the necessary checks.
Identity verification information
In order to confirm your identity, we may request from you to provide a copy of an identity document, such as a Passport or an ID card, as well as an address verification document, confirming your home address, such as a Utility Bill or a Bank Statement.
The identity documents need to show your photo, full name, date of birth, and expiry date of the document. Please note that if the expiry date is on the back of your document, you must send us a copy of the backside as well.
Source of Wealth information
To confirm the source of wealth used for betting activities, we could request additional information and documents, confirming it. This includes information about your occupation and income, accompanied by confirmation documents, such as a copy of your bank statement or payslip.